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Interesting business plan from competitor

This goes under the heading of: “I can’t make this stuff up” This story is unbelievable. Client purchases a home.  There is a deficiency marked on their septic system from competitor.  “Outlet Baffle is broken” Client calls my competitor who wrote up the deficiency and asks them to repair it. Competitor tells homeowner that they… Continue reading Interesting business plan from competitor

What does it cost to pump a septic tank

Customer uses First Call Septic because our rates are clearly posted.  Visit the Rates Page for more details. Yesterday I received, what I call, “Tire Kicker Call”. You may wonder what that is. Person calls in checking prices, but has a million other questions about price. This usually happens when a customer has been burned… Continue reading What does it cost to pump a septic tank

Best Customer Callback Ever

Best customer call ever. He called me this morning wanting a price quote. I told him that we charge 38 cents per gallon and sales tax and that’s a flat rate. He asked what that was. A flat rate? I said that there is no other fees. I’m not going to be upselling you magic… Continue reading Best Customer Callback Ever

Septic Tank Additives

This is  a great video. Now I did start recording a bit late.  But here’s how the story goes.  This is a home with two people living inside.  This tank is only 3 years old.  They use a commonly known septic tank additive every month.  They have been using it religiously. So they started backing… Continue reading Septic Tank Additives

Untitled

httpv://www.youtube.com/watch?v=FrWuOTkEaus Here is a video of a clogged inlet baffle.  There are two reasons why this house backed up into the house.  The inlet pipe, abs plastic, was installed too far into the tank, and too close the concrete baffle.  And the second is excessive toilet paper use. Really exciting stuff.   Thanks for reading,… Continue reading Untitled

Leaking Septic Tanks

We found another leaking septic tank.  This septic tank was homemade with cinder blocks.  This homeowner had never had it back up into the house, so assumed everything was okay.  During a routine inspection we had to tell them the tank has never worked like a tank and needed replaced.  The sewage was leaking out… Continue reading Leaking Septic Tanks

Laundry Day on Septic

This is a quick reminder about Laundry Day.  It’s a nice sunday out today, and I want to be sure to put a bug in everyone’s ear about septic and laundry day’s. It’s pretty easy.  There shouldn’t be a laundry day.  All that water, all at once is truly hard on septic systems.  Try to… Continue reading Laundry Day on Septic

Sunday emergency in Camas

Today I was planning on posting the pictures I have gathered from a system that was completely clogged up full of roots.  But I received an emergency call in Camas, WA last night at about midnight.  Customer’s backing up takes pri0rity to pictures.  I am going to get this out of the way and post… Continue reading Sunday emergency in Camas