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Septic tank under deck access hatch

All to often we see a septic tank in the back yard.  And the homeowner would like to add a deck.  A large deck that extends over the septic tank. That does create a huge problem for the septic contractor.  We need access.  Not just a few boards removed.  If we can only remove a… Continue reading Septic tank under deck access hatch

Septic alarm and what it means

This is a working model of a basic septic systems pump and alarm for a pressure drainfield, sand filter, or sand mound.  Geogrpahically, these two yellow float switches are located in the tanks with the wastewater.  The light signifies the pump.  When I raise the lower float switch, you must imagine my hand as wastewater.… Continue reading Septic alarm and what it means

Real Estate Transaction Buyer Beware Septic Service

Here comes another story of, “I just can’t make this stuff up” Scenario. Buyer and buyer’s agent call me to inspect a septic system of a house that they are going to purchase. I note that 1. There is an electrical problem that needs an electrician. 2. The alarm float has become detached from the… Continue reading Real Estate Transaction Buyer Beware Septic Service

Interesting business plan from competitor

This goes under the heading of: “I can’t make this stuff up” This story is unbelievable. Client purchases a home.  There is a deficiency marked on their septic system from competitor.  “Outlet Baffle is broken” Client calls my competitor who wrote up the deficiency and asks them to repair it. Competitor tells homeowner that they… Continue reading Interesting business plan from competitor

What does it cost to pump a septic tank

Customer uses First Call Septic because our rates are clearly posted.  Visit the Rates Page for more details. Yesterday I received, what I call, “Tire Kicker Call”. You may wonder what that is. Person calls in checking prices, but has a million other questions about price. This usually happens when a customer has been burned… Continue reading What does it cost to pump a septic tank

Rare pics of me working

This is a super rare photo of me during a septic pumpout. The machine I’m running is called the crust buster and stirs up the tank so we can guarantee we clean the tank well. This picture was taken by my customer. He was a pleasure to work for and it’s rare to see someone… Continue reading Rare pics of me working

Best Customer Callback Ever

Best customer call ever. He called me this morning wanting a price quote. I told him that we charge 38 cents per gallon and sales tax and that’s a flat rate. He asked what that was. A flat rate? I said that there is no other fees. I’m not going to be upselling you magic… Continue reading Best Customer Callback Ever

Don’t fall for Septic Tank Additive Scams

What a Scam. Don’t fall for these magic chemical additives. These are the type of emails I receive daily to “Make extra money per job/visit”. I will never fall for these, nor will I ever be broke enough to scam homeowners. I received this email today. To:ronnie@firstcallseptic.com From: ——–@aol.com Subj: Make $91.20 extra on each… Continue reading Don’t fall for Septic Tank Additive Scams

High Water Alarm

Last night I was with my friends at Rusty Grape Winery. I received an emergency call from a homeowner. Obviously since I had a drink, I could not respond to the emergency of my customer. The emergency was her “Septic High Water Alarm” started sounding off. Now, what does that mean? Simply, it means the… Continue reading High Water Alarm

Septic Tank Additives

Sometime last week we experienced an emergency call about a septic system only being 3 years old and needing pumped already.  They have used Rid-X septic tank additives religiously over the past three years. And they thought they didn’t have to pump the septic tank if they used their product. Here is the cut and… Continue reading Septic Tank Additives

Neglected Septic Pump Screens

Here is a video of what happens when these screens are not cleaned annually.  And there is no “septic technician” in a bottle.  There’s no magical chemical that you flush that can clean this screen.  It needs to be completely disassembled and cleaned.  There’s no other way around it. The consequences of not performing this maintenance, will… Continue reading Neglected Septic Pump Screens

Septic Tank Additives

This is  a great video. Now I did start recording a bit late.  But here’s how the story goes.  This is a home with two people living inside.  This tank is only 3 years old.  They use a commonly known septic tank additive every month.  They have been using it religiously. So they started backing… Continue reading Septic Tank Additives