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Service Call Fee for Septic Bids

Here’s another story for the “I cannot make this stuff up file.”   Let’s talk fees for a second. Our “Service Call Fee” is $125.00. That fee get’s our truck on site and starts working for emergencies. But then we go by the hour plus parts until we are done.   There are other guys… Continue reading Service Call Fee for Septic Bids

Best Customer Callback Ever

Best customer call ever. He called me this morning wanting a price quote. I told him that we charge 38 cents per gallon and sales tax and that’s a flat rate. He asked what that was. A flat rate? I said that there is no other fees. I’m not going to be upselling you magic… Continue reading Best Customer Callback Ever

Veteran’s Day Offer

No one took us up on our Veteran’s day offer. So one of my customer’s for many years, Mr. Bradley needed a septic inspection. A little history on Mr. Bradley. He is a World War II Veteran. Senior citizen. He is 83 years old and full of life. His Uncle used to work in the… Continue reading Veteran’s Day Offer

First Call Septic on TV

Here is a lost segment when First Call Septic was on TV with Channel 12’s reporter, David Schmitke    

Made in America Parts Only

I cannot stress this enough.  It’s always amazing to me that someone will complain about our economy, and then send their hard earned money overseas.   There are so many people here out of work, and are willing to work.  And yes, buying American Made parts and supplies is more expensive.  First Call Septic has… Continue reading Made in America Parts Only