Only too rare are the occasions when one encounters honesty, integrity, and thoroughgoing competence exhibited by a tradesman. It gives me pleasure to state that I find those traits and qualities abundantly exemplified by the owners of FIRST CALL SEPTIC, Ronnie Tamez and his wife.
In answering a service call by me, Ronnie sacrificed his own time and labor to set right a very bad situation caused by another in his field. I cannot commend him and his Company too highly. Should you wish verification of the source and accuracy of this endorsement, feel free to contact me by email at firstname.lastname@example.org
V. L. Harris, CDR USN-RET
I want to thank Ronnie at First Call Septic Service for coming right over and saving us from a huge disaster of our septic system almost collapsing! We have been here for a year now, and at the beginning of summer our septic alarm started going off.
We had a septic company come out a few times, but nothing seemed to get fixed. When they would leave, we felt like not much had changed because we didn’t know if the system was OK or not. The alarm was still going off. It was very frustrating because our pocket book was definitely draining, but we weren’t sure if our septic system was.
My husband met Ronnie a week ago and Ronnie told him about his company First Call. Of course, a couple of days later our alarm went off again, so we called Ronnie. He came the next day and went through our whole system, dug up two tank openings ( we didn’t even know about one of them), he found that the tanks were not emptied like we were told they were. They never dug up the tanks on the previous pumpings.
Both tanks were missing very important screens, and the pump screen was completely off the pump! Needless to say, the other company didn’t do a very good job! Ronnie worked very hard and was extremely efficient, and he did an awesome job. He also gave us pointers on things not to use to help keep our system healthy and to work properly. Not often these days can you find a company that does a good job, does it with efficiently, that is honest and trustworthy, but let me tell you, you will find that in First Call Septic Service.
Thank You Ronnie
The Yankovsky’s Battle Ground, Wa 98604
Kristi and Darren
I found out about you and your fantastic reputation from your past customers Kristi and Darren. I’m a woman learning all the in’s and out’s of running my own home and property. I lost my husband 3 years ago and am finding out the hard way. That all service people are not created equal.
You came to my home, assesed my problem, a failed septic system. After much hard digging you took the next step to set me up with Evergreen Septic Design and Mark Hill. You spent over 3 hours at my home and charged me no more than a service call. I was floored. I expected a much higher cost. Your level of customer service goes above and beyond and is one of the reasons I love living in this area. People still care.
Thank you for walking me through a very tramatic process. Money is tight for us all and you and your knowlege made it much easier. I will highly recommend you to everyone I know.
Thank you for stopping with your family and checking in on us.
Good work today Ronnie. Wanted to thank you for the advise on the Mound. Looked over your site and it is impressive. Look forward to seeing you next year.
I want to thank you for the time, energy, and effort that you put into pumping, inspecting, and solving my septic problems. I have already recommended you to friends and neighbors because I found you to be professional, “over the top” in customer satisfaction, and trustworthy! Three Qualities that are lacking in the business world today. I felt that you gave me extra time and attention to ask qustions and problem solve. My best interest was also your best interest. Again, thank you for making your services a pleasant experience.
God is good, All the time!
Thank you SO much for coming out and doing our yearly inspection. I appreciate the time that you spent explaining our system to me and for showing me how to clean the filter.. not reallly looking forward to cleaning it, but I will do it every six months. Our family appreciates your kindness and knowledge, we will definitely be using you for our yearly inspections and will refer you to everybody we know!
Thank you and Take Care,
We just want to thank you again for all of your work on our septic system. To say we were shocked to find out things weren’t working as they should would be an understatement! Your additional effort to contact our builder and make him aware of the failure of our system was invaluable to us. In addition, you were able to provide us with an understanding of how the system is intended to work (ie pump, sand filter, etc). The enclosed gift card is a token of our appreciation. Please accept it with our great thanks.
God’s blessings to you and your family,
Mr. and Mrs. Toland
First Call – Thank you so much for your donation of pumping our failed septic. Your act of selfless giving has blessed us tremendously.
Melissa & Kids
Thank you for the reports and for being a stand up person in general. We are very happy with your services and will definitely go with you in the future and will pass your name to everyone we can.
Your referral for Scot from Breaking Ground Excavation (360-798-1081) **was great. That exposed lid, in the backyard, was starting to make us nervous !
Thank you again for everything. God bless you and your family .
Michael and Jeannie Seeder
Michael and Jeannie Seeder
Thanks again for your help. I appreciate it more than you could imagine. You are a first rate top notch human.
Anyway here’s a couple pictures you might enjoy or possibly make use of …
I wanted to add a testimony to your site. This is thanks for the timely response for septic pumping that would have held up another project. Not only was it done quickly and professionally, but Ronnie also found and repaired a problem that a previous company had brushed off, not wanting to make that extra effort. It reminds me of the old saying – When someone does a poor job for you you tell everyone about it. When someone does a good job you tell all your friends – and my friends will definately hear about his superior work.
Todd Jones out of La Center, Wa was kind enough to leave us a few words. Here’s his email below.
I would like to thank you for the wonderful service I received from your company this weekend.
We noticed our septic cleanout was backwashing onto our lawn at 7:3o pm on Friday Night.
I was sure everyone was closed as I started calling every company in the area to help, however, First Call answered the phone on that late Friday Night.
“Yes, we can help”, I was told, “we can have a truck there between 11-1 tomorrow”. I had to check, you actually mean to tomorrow? Yes and we will send you an updated e-mail and text and you can track how far away the truck is. Sure enough, I got a text and an e-mail and it listed the drivers name and gave me a location and a time he would arrive and kept me updated. IT said he would be there at 12, and he showed up 12 ready to work.
The driver, ADAM SANSBURN was kind, courteous, knowledgeable and extremely pleasant. He went right to work, took care of our problem, gave us advice on how to avoid the problem in the future and offer a lot helpful and knowledgeable information. He did everything with a smile on his face and very pleasant demeanor that was greatly appreciated. He cleaned up the area, and was extremely conscientious of his work. I cannot say enough good things about Adam and First Call Septic. The price was extremely fair and reasonable and was exactly what they told me it would be and what was published on their web site. No hidden surprises or hidden extra fees. Incredibly professional.
I have already recommended First Call to several friends and I will continue to recommend them anyone and I will never use anyone else. Thank you so much for such great service.